Program Manager - Engagement and Retention
Description
ResponsibilitiesThe Program Manager I is responsible for management of a specific program or group of programs in a specialty/functional area including scheduling and budgeting activities, working in collaboration with leaders to implement the program's objectives in support of identified goals and the continuous improvement process. Responsible for monitoring the program's effectiveness and mobilizing stakeholders in support of continuous improvement to the program. Organizes interdepartmental activities ensuring ongoing effective program operation and/or implementation. Responsible for identifying opportunities to enhance or expand the program and presenting proposals to management. Oversees the process of executing initiatives essential for the success of the program, including communication with all stakeholders, both internal and external. May oversee and lead teams in support of the program's objectives.
This is a hybrid role.
Job Posting AddendumResponsible for the day-to-day management of Wave, our appreciation platform. Works with Engagement and Retention colleagues, vendor partners, and leaders and teams across the organization to analyze Wave participation data, develop usable reports, and manage vendor relationships. Manage individual improvement projects and provide timely and effective status reporting to the team and internal stakeholders.
Develop and support programs focused on equity, diversity, and inclusion across the organization and workforce. Support analyzation of feedback, platform usage, and program data.
Support the planning, coordination and execution of events, activities, and offerings that support employee engagement and recognition.
RequirementsRequired Education/Experience:
- Bachelor's Degree in business, health care or related field or equivalent combination of education and experience
- 3 years experience in a lead role overseeing program/project management
- 3 years experience working on quality and process improvement projects with cross-functional teams; including data collection, analysis and reporting
- Proven record of project completion, program planning, execution and status reporting
- Experience leading committees, activities and staff
Preferred:
- Experience working in public health, health care or social services
- Project Management Professional (PMP) Certification
- Experience analyzing improvement data and working with internal clients to analyze and develop improvement strategies
- Experience project managing large complex organizational initiatives that cross all departments and roles
This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
The union pay ranges can be found on the Seattle Children's website here: WSNA - UFCW
Seattle Children's offers annual incentive pay based upon performance that is commensurate with the level of the position.
Disclaimer for Out of State ApplicantsThis compensation range is specific to Seattle, positions located outside of Seattle maybe compensated differently depending on various factors.
Benefits InformationSeattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Click here for more information.
About UsHope. Care. Cure. These three simple words capture what we do at Seattle Children's - to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECUREOur founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country.In 2019, U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals - for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals - for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report and are honored to be the only pediatric medical center in Washington to be ranked.As a Magnet designated institution, and classified among America's best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
Covid-19 Vaccination Seattle Children's requires that all employees be fully vaccinated against COVID-19. All offers are contingent and your vaccine status will be verified at onboarding. Our Commitment to DiversityOur community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.